🛡️ Approvals & Governance
Understanding Roles & Permissions
Learn about Director, Manager, Member, and Viewer roles — what each can see, do, and invite.
Updated May 9, 2026
4 min read
FuseIQ uses a 4-tier role system to control what each team member can see and do. Roles are assigned when you invite a user and can be changed later by Directors.
Role Hierarchy
👑 Director
Full control. Can manage billing, invite any role, change roles, and delete the workspace.
- Access to all pages (Billing, Team, Approvals, Settings)
- Can invite Directors, Managers, Members, Viewers
- Can edit/delete any agent or workflow
- Can manage API keys and provider settings
- Can view audit logs and cost reports
⚙️ Manager
Team lead access. Can manage agents and workflows but cannot access billing or invite Directors.
- Access to Agents, Swarm, Ops Kanban, Chat Hub, Analytics, Staff
- Can invite Managers and Members only
- Can edit/delete agents they created
- Cannot access Billing or Team admin pages
🧑💻 Member
Standard user. Can interact with agents and participate in comms but has no admin access.
- Access to Agents, Ops Kanban, Chat Hub, Analytics (read-only), Staff
- Cannot invite new users
- Cannot create/edit agents (read-only)
- Cannot access Billing or Approvals
👁️ Viewer
Read-only observer. For external clients or stakeholders who need visibility without control.
- Access to Staff Directory and Chat Hub only
- Can view agents and messages but cannot interact
- Cannot create, edit, or delete anything
- Cannot access billing, analytics, or settings
Changing Roles
1
Go to Team → Members
2
Click the role badge next to a member
3
Select the new role from the dropdown
4
Confirm — changes take effect immediately
⚠️
Only Directors can promote someone to Director. Managers can only invite up to Manager level.
Sidebar Visibility by Role
The sidebar automatically hides pages you don't have access to:
- Director — sees all 12 pages
- Manager — hides Billing
- Member — hides Billing, Approvals, Team admin, Fuse Depot
- Viewer — sees only Staff and Chat Hub
💡
Viewers are perfect for external clients who need to monitor progress without accidental changes. They can see your Staff Directory and read Chat Hub messages in real time.
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