Product support
Deflect “how do I…?” tickets with answers from your real help docs.
How it works · Customer asks in your app → agent cites your FAQ / SOP → you see the run + cost.
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FuseIQ · Embed door · One FuseIQ engine
Embed a product expert your customers can use
Support, onboarding, FAQ, and product Q&A — grounded in your docs, branded as you, live in your UI via one iframe. Audit and cost on every answer. Same FuseIQ engine as Console; not a second bot stack.
15-day Pro trial · no card · then upgrade to keep running
Live embed · governed
<iframe src="https://fuseiq.io/embed/AGENT_ID?token=as_pub_YOUR_TOKEN" title="Product expert" style="width:100%;min-height:560px;border:0;border-radius:16px;" allow="clipboard-write" loading="lazy" ></iframe>
15-day Pro trial · no credit cardSupport · onboarding · FAQOne iframe · one tokenAudit trail on every runCost-metered answers
Our process
Simple path from blank page to live embed
Create the expert → teach it your docs → token → paste into your product.
Step 01
Create the expert
Support, onboarding, or FAQ persona — instructions in everyday English.
Step 02
Teach it your product
Paste FAQ, ingest a help URL, or upload a PDF so answers stay grounded.
Step 03
Issue a publish token
Scoped embed key from Connect — copy once, paste into the iframe.
Step 04
Drop it in your UI
Panel, floating widget, or JS loader. Audited + metered on day one.
See it work
Your product. Their question. Governed answer.
Auto-playing story — host app → agent panel → Knowledge Vault → cited reply → audit + meter. Replay anytime.
Embed demo ready
One iframe · your knowledge · your brand · audit + metering on every answer.
In practice today
What value you get — and what you can do
Customer-facing product experts and helpers. Configure in AgentShip, embed in your product. Not Swarm or full Console inside the iframe — on purpose.
In-product onboarding
Guide new users through setup without a human sitting in every trial.
How it works · Embed beside first-run screens; agent walks features from your launch docs.
Always-on FAQ
A branded help expert that lives where buyers already are — not a separate chat site.
How it works · Paste knowledge once; update docs without rebuilding the iframe.
Product Q&A
Honest answers on pricing, limits, and “does it do X?” grounded in what you publish.
How it works · Instructions ban invented policy; unknown → “I don’t know — contact support.”
Why it matters
Value your users feel — and your team can measure
Fewer repetitive tickets, faster onboarding, trustworthy answers — with audit and cost on every run.
Fewer repetitive tickets
Product support that answers from your docs — humans handle the edge cases.
Faster time-to-value
Onboarding help inside the product so trials don’t stall on “where do I click?”
Trustworthy FAQ / Q&A
Grounded replies with cites. No invented refunds, prices, or policies.
Looks like your brand
Logo and colors on the embed. Customers never leave your product for help.
Governed by default
Publish token, audit trail, and cost metering on every customer answer.
Ship without a bot stack
One iframe (or widget/loader). No multi-agent Console ops required to go live.
How you configure it
Light builder — six surfaces to go live
Agent → Knowledge → Connect → Brand → Usage → Guide. One job: ship a trustworthy product expert in your UI.
Who it's for
Built for teams who need a product expert in the UI — not a bot science project.
- SaaS teams embedding support or in-app onboarding
- Product teams replacing static FAQ pages with a live expert
- Founders who need product Q&A without standing up a bot stack
- Agencies shipping white-label helpers for client products
- Ops that need audit + cost control on every customer chat
Connect
One snippet. Live in your app.
<iframe src="https://fuseiq.io/embed/AGENT_ID?token=as_pub_YOUR_TOKEN" title="Product expert" style="width:100%;min-height:560px;border:0;border-radius:16px;" allow="clipboard-write" loading="lazy" ></iframe>
Real token from Connect after signup · optional mode=widget for launcher style · matches production builder.
Two doors · one engine
Pick the door that matches your job
One FuseIQ engine — shared auth, audit, metering, agents, Agent tools (MCP), and proof. Wrong door = wrong UI — here's the honest split.
This product
AgentShip
- Support · onboarding · FAQ · product Q&A
- One expert in your customer UI
- Light builder: agent → knowledge → embed
- Publish token + iframe / widget / loader
- Brand + meter every customer answer
Full platform
Console
- Multi-agent Swarm & field jobs
- Chat, Eval, Ops, team control
- Org seats & operator workflows
- Same FuseIQ engine underneath
- Best when you run the company, not just embed
Pricing
Start free. Same plans as Console.
AgentShip is not a separate SKU — embed runs on FuseIQ plans. 15-day Pro trial · no credit card.
Free plan15-day Pro trialBYOK availableMetered embed runs
FAQs
We've got the answers you're looking for
Straight answers before you sign up.
Ready to ship support, onboarding, or FAQ in your product?
15-day Pro trial · no card · then upgrade to keep running. Configure one product expert in the light builder — paste an iframe, go live. Not the full Console.